You will receive your package within 3-7 working days!

We deliver our products island-wide!

Please email customercare@janetlanka.com.

We charge a weight Based shipping charges

Please contact us at customercare@janetlanka.com or 0777684684 and we’ll be sure to send you the Janet product you ordered.

You can place your order through our website or call us on 0777684684 or Whatsapp 0740577013.

All details are mentioned on the back of the packaging.

All our product expiry dates are mentioned on the back of the packaging.

Your credit card will be charged as soon as your order is placed.

We accept VISA, Master, Amex credit/debit cards, as well as Freemi, Genie, MCash, EZCash, as well as Cash on Delivery.

Oh no! Please check whether the card details entered is correct. For example, security code, billing address & card expiry date. If all these are correct and still your payment got declined, please call your relevant bank. If there is still no issue please call our hotline on 0777684684, we are happy to help.

Please email us at customercare@janetlanka.com if you would like to change your Janet order. However, updating orders cannot be guaranteed as our logistics center processes orders quickly. We will do our best to accommodate your request.

Please check your Spam folder, if the email is not there, kindly get in touch with us at customercare@janetlanka.com or 0777-684684 and we will resend the confirmation email.

You can find your order confirmation number on the email you would have received after placing the order, or you can find it under Account History in your Janet Account.

Drop us Whatsapp message - 0770586692

You will have the option to cancel by emailing us at customercare@janetlanka.com or calling us on 0777684684.

If you have cancelled your Janet order accidently, please get in touch with us at customercare@janetlanka.com or call us on 0777-684-684 and we will assist you.